Privacy Policy
This Privacy Policy explains how A4E Marketplace collects, uses, stores, shares, and safeguards personal data in connection with our website, seller tools, buyer discovery services, and payment-related operations.
Last updated: May 26, 2026
1. Information We Collect
We may collect identity information, contact details, account credentials, billing and transaction records, usage analytics, device and browser data, support communications, listing submissions, uploaded media, and compliance information needed to operate the platform.
2. How We Use Personal Data
We use personal data to create and manage accounts, provide marketplace services, process subscription or service payments, detect fraud, improve platform performance, respond to support requests, communicate service updates, and comply with legal obligations.
3. Legal Bases and Compliance
Where required by law, we process personal data based on contractual necessity, legitimate interests, consent, compliance obligations, or the protection of rights, users, and platform security.
4. Sharing of Information
We may share data with service providers involved in hosting, analytics, communications, storage, moderation, payments, fraud prevention, and customer support. We may also disclose information where legally required or reasonably necessary to enforce rights, investigate abuse, or complete a corporate transaction.
We do not sell personal data for cash consideration in the ordinary course of our business.
5. Payment Processing
Payment transactions may be processed by Razorpay and other authorized payment processors. We do not store full payment card numbers on our own servers unless explicitly stated for a compliant payment workflow. Payment processors handle card data in accordance with their own privacy and security standards.
6. Data Retention
We retain information for as long as necessary to provide services, maintain operational records, enforce agreements, resolve disputes, comply with tax, legal, and regulatory requirements, and support legitimate security needs.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or export certain personal data. You may also withdraw consent where processing is based on consent, subject to lawful limitations.
8. Security
We use reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, loss, misuse, alteration, or disclosure. No system is completely secure, so we cannot guarantee absolute security.
9. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.
10. Contact for Privacy Requests
For privacy-related questions or rights requests, contact [email protected].
